About Us

Chilvers Customs is a quarantine accredited licensed customs brokerage established in 2008.

We are privileged to be based on the beautiful NSW Central Coast whilst providing our services to customers Australia wide.

As a family owned and operated business, we have 30 years combined experience in the importing and shipping industry.  We pride ourselves on the personal service we give our customers.  This combined expertise allows us to provide outstanding specialist service to our customers across Australia.  A service you can trust.

Chilvers Customs is a current member of the Customs Brokers and Forwarding Council of Australia (CBFCA).

What is the Chilvers Customs difference?

The difference is simple – we use a fine-tooth comb every time. One of our new customers found out, thanks to their previous customs broker, they had been grossly overpaying on duty. You won’t find that with us. At Chilvers Customs, each and every shipment has time and care invested into the classification of your goods, so things don’t get missed: that’s our job.  So you can be confident that any duty payable is correct and every possible cent is saved on non dutiable items.

Is it more work for us? Yes, but it’s worth it, knowing our customers are not incorrectly overpaying or underpaying customs duty and knowing our customers can trust that we are doing the right thing by them.

If that sounds good to you, call us today to discuss your shipments.

What do our customers say about us?

In the years Chilvers Customs have been clearing our incoming freight we have received excellent service at competitive rates.  The staff have a great knowledge of the industry, are honest and their availability at all times and willingness to go that extra mile certainly make things easier for us.  I am more than happy to recommend Chilvers Customs, confident that you will experience the same satisfaction in service that we do.

Importer of industrial textiles into Sydney and Brisbane via seafreight and airfrieght

Our company has enjoyed a great working relationship with John Chilvers for over 17 years now and we were excited for him when he started his own company.

We view John and Nicole as an extension of our own team.  They have a good understanding of our business and take care of whatever needs to be done so that our shipments arrive efficiently and problem free for us. John is prepared to go that extra mile to get a job done and is extremely reliable.

We would highly recommend Chilvers Customs & Forwarding.

Importer of medical items into Sydney via airfreight

Chilvers Customs have made our customs issue just disappear. They take care of everything for and let us just focus on our business without worrying we are being over charged for duties or missing documents. This is a small team that can handle the same workload as the major international players at better rates and more efficiently. We highly recommend them and would not change custom brokers now that we have found them!

Importer of furniture and homewares into Sydney via seafreight and airfreight